Specialist in End Of Lease Cleaning With bond back guarantee in Melbourne

Frequently Asked Questions

Frequently Asked Questions

Our focus is to listen to our clients, understand their needs and provide the exceptional level of cleaning services.

  • We offer a wide range of cleaning services including residential and commercial cleaning, upholstery steam cleaning, carpet steam cleaning, end of lease cleaning, move in cleaning and specialized services such as post-construction cleaning.

  • We offer customized pricing on all our packages. We don’t believe in one size fits all. After a thorough assessment of your premises, we’ll give you an exact quotation on what you’ll be charged beforehand. No additional taxes or indirect charges will be added once we fix a contract.

  • The frequency of professional cleaning depends on your specific needs and preferences. For most homes, we recommend a regular cleaning service every 1-2 weeks. However, we also offer one-time deep cleans and specialized services as needed.

  • Most of our clients have built an individual rapport with our commercial cleaners ever since their first time receiving our services. We mostly try our best to send the same cleaners to you and if in case we are not able to accommodate your requests, we’ll make alternative arrangements or reschedule your appointment accordingly.

  • We understand that unexpected changes in the schedules are bound to happen. We wouldn’t make it a fuss if you have to cancel or shift your appointments to different slots. Although, we’d greatly appreciate it if you could let us know any changes that you want to make regarding your appointment at least a day before.

  • We strive to accommodate urgent requests whenever possible. Please contact us directly to check availability for same-day cleaning services, and we will do our best to fit you into our schedule.

  • Yes, we offer customizable cleaning services to suit your specific needs. Whether you need a standard clean, a deep clean, or specialized services, we can tailor our approach to meet your requirements.

  • Absolutely not. We’ll cover all kinds of requirements that you might be having. In cases of any add-on requirements that you might want to get done while we are at your premise, we might charge you a bit extra that justifies the additional work involved.

  • Yes, we are. We want to take complete accountability in everything we do for you. In cases of any unexpected damage to your property or injury to our cleaners, we’ll take care of the replacement and compensation all by ourselves.

  • Every single one of our cleaners is onboarded after a detailed screening process. They are also police-verified prior to helping you get rid of all your worries.

Tell Us Your Requirements, You Will Love Our Cleaning Services in Melbourne!

We stand #1 cleaning company because we’re committed to what we do day in and day out. We stand today as a hallmark, because client satisfaction has always been our primary goal. We have an impeccable track record of cleaning services in Melbourne.

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